Guidebook Privacy policy

Privacy policy

The website guidebook.travel and associated digital properties is published and owned by Private Media Operations Pty Ltd (ABN98 101 558 847), which employs staff and manages subscriber databases and accounting services for Guidebook business. In this privacy policy the daily email and associated website are referred to collectively as “Guidebook“.

The purpose of this privacy policy is to advise email subscribers and website visitors about what kind of information the organisation may collect, how that information may be used, to whom it may be disclosed, how that information is stored (including security of the information), the processes for correcting information held and the disposal of such information by Guidebook.

Use and disclosure of personal information

Guidebook will use personal information provided to it only for the purpose for which it was provided. Personal information will not be used for any other purpose without the consent of its provider unless Guidebook is required by law to disclose that information. Guidebook may be required to disclose personal information to third parties in order to provide a service requested. Other than in these circumstances, Guidebook will not disclose personal information provided, such as name, address, email address or telephone number, to any organisation or person outside Guidebook unless the provider has authorised Guidebook to do so.

No sale of personal information

Guidebook will not sell or receive payment for licensing or disclosing personal information, unless a person has given explicit permission for their details to be used. From time to time Guidebook readers may be invited to respond to offers from third-party organisations. In such cases only personal information a person has agreed to be disclosed for this purpose will be made available to the third party organisation.

Cookies and tracking

When you use our digital properties we collect certain information about those visits. For example, in order to establish email membership of Guidebook our servers record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access Guidebook from a mobile or other device, we may collect a device identifier, geolocation data, or other transactional information from that device.

We use cookies to track site usage. For more information about cookies go to http://www.allaboutcookies.org. We use cookies to customise and improve your experience with our services and products (including third party services and products).

The usage we track includes content, downloads to deliver relevant content to users. We use third party services such as Google Analytics to understand how users navigate the site and consumption patterns. We also use a web marketing platform, Pardot, based in the United States, to track users so as to better serve our users needs and to manage our member emails and other digital products such as landing pages. We manage membership and email preferences through this system as well.

These services are bound by the laws of the jurisdictions they operate in and may be required to disclose information to law enforcement and other security agencies.

You can turn cookies off but, if you do this, you may not be able to use all services on our website. By using our sites you are agreeing to the use of cookies as described.

Access and correction

Guidebook will provide, where possible, access for providers of personal information to their file. Providers may correct any information that is incorrect and instruct Guidebook to delete the information from its files. Those who have reason to believe information held is inaccurate should inform Guidebook by contacting:

[email protected]

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