Guidebook will use personal information provided to it only for the purpose for which it was provided. Personal information will not be used for any other purpose without the consent of its provider unless Guidebook is required by law to disclose that information. Guidebook may be required to disclose personal information to third parties in order to provide a service requested. Other than in these circumstances, Guidebook will not disclose personal information provided, such as name, address, email address or telephone number, to any organisation or person outside Guidebook unless the provider has authorised Guidebook to do so.
Guidebook will not sell or receive payment for licensing or disclosing personal information, unless a person has given explicit permission for their details to be used. From time to time Guidebook readers may be invited to respond to offers from third-party organisations. In such cases only personal information a person has agreed to be disclosed for this purpose will be made available to the third party organisation.
When you use our digital properties we collect certain information about those visits. For example, in order to establish email membership of Guidebook our servers record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access Guidebook from a mobile or other device, we may collect a device identifier, geolocation data, or other transactional information from that device.
The usage we track includes content, downloads to deliver relevant content to users. We use third party services such as Google Analytics to understand how users navigate the site and consumption patterns. We also use a web marketing platform, Pardot, based in the United States, to track users so as to better serve our users needs and to manage our member emails and other digital products such as landing pages. We manage membership and email preferences through this system as well.
These services are bound by the laws of the jurisdictions they operate in and may be required to disclose information to law enforcement and other security agencies.
Guidebook will provide, where possible, access for providers of personal information to their file. Providers may correct any information that is incorrect and instruct Guidebook to delete the information from its files. Those who have reason to believe information held is inaccurate should inform Guidebook by contacting: